FAQs

What if I can’t remember my NetID password?
Students have several options for resetting their passsword.
1. Call the IT Office at 203-285-2040
2. Use the password reset kiosks located across from the elevators in the North building.
3. Go to the IT Office in Room N323
4. Go online to my.Commnet.edu and click “Forgot your password”. If you do not know your security answer or have never set one up, you will have to call or stop by the IT office for assistance.

Is there wireless internet access in the library?
Yes, but wireless printing is currently only available from the library’s laptops.

 How do I take a book out of the library?
Your student ID card also serves as your library card. Just bring your items to the check-out desk or use the self-service stations.

Does the library have a copy machine?
There is a copy machine in the library which costs .10 per page but will take bills, quarters, dimes and nickels. There is also a scanner which allows you to email your documents to yourself or save them to a flash drive. 

Does the library keep textbooks on reserve?
Due to space constraints, we have a limited number of textbooks that have been put on reserve by the instructors. He or she will inform the class if there is a copy on reserve in the library. Most reserve items cannot be taken out of the library.

What is a database?
The library research databases contain full-text articles from books, journals, and newspapers. To see the library’s list of databases, go to the library’s homepage and click on “Databases.” If you are off campus, when you click on a specific database you will be prompted to log-in using your student id number and password.

What is  an e-book?
An e-book is an electronic version of a print book. The library subscribes to several ebook databases and have access to over 100,000 ebook titles. 

Do you have a public fax machine?
No, but you can scan documents and email them.

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